Santara

Upsell opportunities

The window was open. Nobody was looking.

Late checkouts, early arrivals and one-night extensions, found from your own calendar and offered while the guest still wants them.

This week

Late checkout

$180

Villa Serena · Casa Bella

3 accepted+12%

Airport transfer

$240

Bingin

4 accepted+8%

Extra night

$820

Balangan

2 extensions−3%

BSarah Mitchell

Late checkout · $60 · Checkout 11:00 → 15:00 · Casa Bella · Booking.com · 5 nights

Send offer

James Kowalski

In-villa breakfast · $35 · honeymoon · Villa Serena · Airbnb · 3 nights

Send offer
  • offers live
  • 3 accepted

10:20am

A guest asks about a late checkout. By the time you have checked the calendar, they have stopped asking.

Most upsell revenue is not lost to a bad offer. It is lost to a slow one.

What it reads

The gap after checkout

Whether the room is genuinely free the night or the hours the guest is asking for.

The booking itself

Channel, length of stay, party size and what the guest has already asked for.

Your own rules

What each property allows, and the price you are willing to accept for it.

What stops happening

Offers that arrive too late

The opportunity surfaces the morning it exists, not when you next review the calendar.

Promises the calendar cannot keep

Nothing is offered on a night that is already sold.

Guessing the price

Each offer carries an amount you set, not a number the system invented.

How the detection actually works

By default this is rule-based and calendar-driven — late checkout, one-night extension, early arrival. It is not reading your guest messages to guess intent, and it does not send anything on its own. Both of those are switches you control, off until you turn them on.

First 25 accounts · 17 remaining

Founding operators keep every one of these. Permanently.

  • $299 onboarding fee waived, in full
  • First 3 months free, then your plan rate
  • Price locked for 24 months — you keep founding pricing as list prices rise
  • Free white-glove migration from spreadsheets, WhatsApp groups or most platforms
  • Direct line to the founders and first access to everything we ship
  • No annual contract, no lock-in. Leave whenever you like and take your data with you.
Claim a Founding Place

We’re taking 25. We’d rather have 25 operators we can obsess over than 250 we can’t.

FAQ

Common questions

How does Santara decide what to offer?

By default it reads your calendar, not your messages: late checkout, one-night extension and early arrival, against availability you actually have.

Are offers sent automatically?

No. Each offer is drafted and held until you send it.

Who sets the price?

You do, per property. The offer carries the amount you set, not a number the system invented.

What does Santara charge on an upsell?

The optional upsell module takes 12% of upsell revenue, and only of upsell revenue. It is off until you turn it on, and if nothing sells we earn nothing.

Get your next morning back.

Founding operator programme — 25 places. $299 onboarding waived, 3 months free, price locked for 24 months.

Upsell Opportunities — Santara