Santara

Guest & upsell automation

We only earn when we earn you something.

Guest offers found from your calendar, priced by your rules, sent with your approval — and charged only on what actually sells.

This week

Late checkout

$180

Villa Serena · Casa Bella

3 accepted+12%

Airport transfer

$240

Bingin

4 accepted+8%

Extra night

$820

Balangan

2 extensions−3%

BSarah Mitchell

Late checkout · $60 · Checkout 11:00 → 15:00 · Casa Bella · Booking.com · 5 nights

Send offer

James Kowalski

In-villa breakfast · $35 · honeymoon · Villa Serena · Airbnb · 3 nights

Send offer
  • offers live
  • 3 accepted

The promise

Late checkout, airport transfer, in-villa breakfast, an extra night. These are the things guests will pay for and operators never have time to offer. Santara finds the window, prepares the offer at the price you set, and waits for you. If nothing sells, we earn nothing.

How it works

Found from the calendar

The gap after checkout, the free night before arrival — availability you actually have.

Priced by your rules

You set what each property allows and what you will accept for it.

Approved by you

The offer is drafted and held. It reaches the guest when you send it.

Charged only on success

The optional upsell module takes 12% of what it sells. Sell nothing, pay nothing.

Both modules are off by default

Guest upsells are optional and switched off until you turn them on: we take 12% of upsell revenue, and only of upsell revenue. The direct booking engine is also optional — a 3% guest-paid service fee, shown to the guest, never deducted from your payout. Your bookings themselves stay at 0% commission, permanently, on every channel.

First 25 accounts · 17 remaining

Founding operators keep every one of these. Permanently.

  • $299 onboarding fee waived, in full
  • First 3 months free, then your plan rate
  • Price locked for 24 months — you keep founding pricing as list prices rise
  • Free white-glove migration from spreadsheets, WhatsApp groups or most platforms
  • Direct line to the founders and first access to everything we ship
  • No annual contract, no lock-in. Leave whenever you like and take your data with you.
Claim a Founding Place

We’re taking 25. We’d rather have 25 operators we can obsess over than 250 we can’t.

FAQ

Common questions

What exactly do you charge on?

Only on upsell revenue we create — 12%, and nothing if nothing sells. Your bookings stay at 0% commission, permanently.

Is the upsell module on by default?

No. Both optional modules are off until you turn them on.

What is the 3% booking fee?

An optional guest-paid service fee on the direct booking engine. It is shown to the guest and never deducted from your payout.

Can I control what gets offered?

Yes, per property: what is allowed and the price you will accept for it.

Get your next morning back.

Founding operator programme — 25 places. $299 onboarding waived, 3 months free, price locked for 24 months.

Guest & Upsell Automation — Santara