Villa Serena
Turnover · Checkout 11:00 · 3-hour window
For co-hosts
You answer to the owner and the guest.
You are accountable for properties you do not own, to people who see different halves of the same day.
Needs attention
Assign
Casa Bella
Aircon · reported 6 days ago · still open
BSarah Mitchell · Booking.com · 5 nights
requested Early check-in · 13:00 · honeymoon
Ocean View — Room 2
Wi-Fi · reported 2 days ago · past 48 hours
James Kowalski · Airbnb · Upsell
Late checkout · $60 · 1 accepted
$60
Send offer- still open
- requested Early check-in
Where you are
You hold the operating detail for someone else's asset. The owner wants to know it is being run properly; the guest wants an answer now; the cleaner wants to know which villa and when. You are the only one who sees all three, and most of it lives in your head.
Your morning
6:30am
Confirming today's turnovers before the owner asks about them.
8:15am
Rebuilding what happened yesterday for an owner who was not there.
11:00am
Deciding an early check-in without knowing if the clean is done.
Evening
Writing the update the owner will read tomorrow.
What changes
The owner update writes itself
What happened, what was handled and what it earned is already recorded per property.
The handoff stops being a screenshot
Jobs, notes and confirmations live against the property, not in a thread you forwarded.
You can answer immediately
Whether the clean is done is on the same screen as the guest's request.
What an extra pair of hands costs
At eight properties, an extra pair of hands costs more than the whole platform and still goes home at six.
An ops coordinator
$250 – $400
/ mo
Santara
$224
/ mo · 8
Coordinator cost reflects typical operations staff in Bali and central Vietnam, August 2026. Santara figure is the current plan at this property count.
First 25 accounts · 17 remaining
Founding operators keep every one of these. Permanently.
- $299 onboarding fee waived, in full
- First 3 months free, then your plan rate
- Price locked for 24 months — you keep founding pricing as list prices rise
- Free white-glove migration from spreadsheets, WhatsApp groups or most platforms
- Direct line to the founders and first access to everything we ship
- No annual contract, no lock-in. Leave whenever you like and take your data with you.
Claim a Founding Place →
We’re taking 25. We’d rather have 25 operators we can obsess over than 250 we can’t.
FAQ
Common questions
Can the owner see the reports without seeing everything else?
Yes. Owner statements are produced per property; your operating detail stays yours.
Can I manage properties for several owners?
Yes, and each owner's statement covers only their property.
What do the cleaners see?
Only the jobs assigned to them, delivered on WhatsApp. They never log in.
Does the guest know they are talking to a co-host?
That is up to you. Replies are drafted in the property's voice and you approve every one before it sends.
Get your next morning back.
Founding operator programme — 25 places. $299 onboarding waived, 3 months free, price locked for 24 months.