Villa Serena
Checkout 11:00 · arrival 14:00 · 3-hour window · cleaner has not confirmed
Daily operations
Every arrival, departure, turnover and open problem across your portfolio, in one list, in the order it needs you.
Today
Checkout 11:00 · arrival 14:00 · 3-hour window · cleaner has not confirmed
Aircon · reported 6 days ago · still open
Wi-Fi · reported 2 days ago · past 48 hours
Turnover · Checkout 10:00 · Confirmed
requested Early check-in · 13:00 · honeymoon
7:40am
Three calendars open, working out who arrives today.
The information was never missing. It was just in four places and none of them were talking.
Arrivals, departures and turnover windows from Airbnb and Booking.com, merged into one timeline.
Who was assigned, who confirmed, and which turnover is still sitting unanswered.
What broke, who owns it, and how long it has been open.
You stop opening three apps to answer one question about today.
A three-hour window between checkout and arrival is flagged at 6am, not when the guest is at the gate.
Anything open past 48 hours is called out before it becomes a review.
It ranks the day; it does not work it. Assigning the clean, calling the technician and deciding what waits are still yours. What changes is that you decide from one screen instead of assembling it first.
First 25 accounts · 17 remaining
We’re taking 25. We’d rather have 25 operators we can obsess over than 250 we can’t.
FAQ
No. Santara runs operations on top of the channels you already have. We sync with Airbnb and Booking.com; we do not replace the tool that distributes your listings.
6am, every day, in your own timezone — so 6am means 6am where the properties are.
Anything open past 48 hours is called out in the brief until it is closed. It does not quietly drop off the list.
Yes. The brief covers the whole portfolio and your team sees the work assigned to them.
Founding operator programme — 25 places. $299 onboarding waived, 3 months free, price locked for 24 months.