Santara

Product overview

AI operations software for short-term rentals, on one page.

Every feature in the product, grouped the way you would use it — and nothing here is roadmap. If it is on this page, it is in your dashboard today.

Santara Daily Brief

3 arrivals, 3 departures, 3 turnovers, 4 needs-attention items, 3 upsell opportunities.

April 11, 2026 · Demo workspace · 6 listings · ICT

3 arrivals3 departures3 turnovers

Revenue today

$125

$500 mtd +25%

Occupancy

50% 3/6

75% mtd −25%

Average nightly rate

$125

$100 mtd +25%

AI Insights

8

Tight same-day turnover

TurnoverCritical

BMaria Lopez checks out and Emma Chen arrives with a 4-hour cleaning window. Cleaner still needs confirmation. · Ocean View Residences - Room 1

Ana Pratama

Assign

Guest message needs attention - Emma ChenGuest score51

Emma asked about pet instructions before arrival. Send the pet guidance and house-rule reminder. · Guest

Message

Arrival prep

Prep

Sarah MitchellGuest score62 arrives at 3:00 PM and requested crib setup. · Villa Serena

Rudi Santoso

Assign

Aircon service overdue

MaintenanceHigh

Reported two stays ago and still open. Book the service before the next long stay begins. · Casa Bella - Room 2

Rudi Santoso

Open

Highest-value checkout: Olivia BennettGuest score88

3 nights at The Loft ($630). Request a review once the clean is confirmed.

Message

Continuity guest: BJames KowalskiGuest score94

5 nights at Casa Bella; keep arrival prep and first-touch messaging tight.

Message

Guest message signal

Emma ChenGuest score51 at Ocean View: pet instructions and arrival timing need a clear reply. · Guest

Message

Load balancing: heavier tomorrow

Stage linens and amenities tonight so the morning queue starts clean.

Pricing insights2 gaps · estimated risk $1,210

2

Villa Serena

Apr 12-14 · 2 nights · Price lever: apply a short-window offer

$860

The Loft

Apr 15-16 · 1 night · Price lever: review pricing

$350

3 more · $840

Upsell Opportunities+$310 available

3

BMaria LopezGuest score74 · Villa Serena - Suggested

No same-day arrival behind this checkout.

+$42

Send offer

Sarah MitchellGuest score62 · Villa Serena - Suggested

Unit is empty this morning.

+$38

Send offer

Robert TanakaGuest score90 · Casa Bella - Suggested

Long-stay guest with cleaning add-on fit.

+$25

Send offer

Cleaning

3

Ocean View Residences · Cleaner: Ana Pratama

Share
Unit11 Sat12 Sun13 Mon
Room 1
out/in
stay
stay
Room 2
out
check-in
Room 3
stay
stay
stay

Tidy clean: Room 3

Ocean View Residences - Room 1At risk11:00 AM to 3:00 PMMaria LopezEmma ChenNote: Cleaner still needs confirmation.

Villa Serena · Cleaner: Rudi Santoso

Share
Unit11 Sat12 Sun13 Mon
Villa Serena
check-in
stay
stay
Villa SerenaPrep11:00 AM to 1:00 PMAlready cleanedSarah MitchellNote: Crib setup required.

Tomorrow, Apr 12 · 4 arrivals · 2 departures · 4 turnoversTomorrow is heavier than today; stage linens and amenities tonight.

Open Daily Brief

Sent by Santara · 7:00 AM ICT · Demo workspace

Sample dataInvented guests and figures, in the real product's layout. Guest score rates how much attention a stay needs, 0–100, from message history, special requests and how close check-in is.

The promise

At 6am, every channel, calendar and open job across your portfolio has already been read. What reaches you is one screen: who arrives, which villa still needs a clean, where tonight's gap night is costing you money, and what broke yesterday that nobody closed. You open it once and you are done.

Also in every workspace

Shipped and included — these don't have their own page yet, but they are in the product today.

Reviews

Every guest review in one explorer, per-criterion scores, and host replies published back to the channel from inside Santara.

AI

Maintenance tickets

Raised, assigned, chased and closed — with AI-written detail from the guest's own messages, and photo evidence per property.

Team roles

Invite cleaners, co-hosts and staff with access scoped per property and per room. Cleaners see their jobs, not your revenue.

Message templates

Reusable replies with fill-in parameters, inserted straight into the inbox composer in your tone.

AI

Ask Santara

An assistant inside the product that answers from your own workspace and points at the right screen.

Guest profiles

Stay history, spend, review behaviour and risk signals collected per guest, across every channel.

Multi-currency

Price rooms in their own currency and read the whole portfolio in yours — IDR, VND, USD and more.

Self-serve billing

Per-property plans you can start, switch and cancel yourself — no sales call required.

Guided setup

A three-step checklist from first login to synced listings: connect a channel, import, confirm details.

What we do not replace

We are not your channel manager and we never will be. We run operations on top of the channels you already have. And we still do not do trust accounting — that is genuinely on other platforms today, and we say so on our comparison page rather than waiting for you to find out.

First 25 accounts · 17 remaining

Founding operators keep every one of these. Permanently.

  • $299 onboarding fee waived, in full
  • First 3 months free, then your plan rate
  • Price locked for 24 months — you keep founding pricing as list prices rise
  • Free white-glove migration from spreadsheets, WhatsApp groups or most platforms
  • Direct line to the founders and first access to everything we ship
  • No annual contract, no lock-in. Leave whenever you like and take your data with you.
Claim a Founding Place

We’re taking 25. We’d rather have 25 operators we can obsess over than 250 we can’t.

FAQ

Common questions

What does Santara actually replace?

The coordination, not the tools. It sits on top of your channels and runs the morning: the brief, the dispatch, the tickets, the drafts and the reporting.

Is this a channel manager?

No, and it never will be. We sync with Airbnb and Booking.com; we do not distribute your listings.

What is not included?

Trust accounting. It is roadmap, and we say so on our comparison page rather than waiting for you to find out. The direct booking site, on the other hand, is shipped — seven templates, your own Stripe account, zero commission.

How long does setup take?

Founding operators get free white-glove migration — we set up your properties, staff and workflows from your spreadsheets or WhatsApp groups.

Get your next morning back.

Founding operator programme — 25 places. $299 onboarding waived, 3 months free, price locked for 24 months.

AI Property Operations Software for Short-Term Rentals — Santara