Santara

For Airbnb hosts

You are the operations team.

Two to ten listings, no coordinator, and a morning that starts with checking whether anything went wrong overnight.

Today

James & partner

Villa Serena · Airbnb · 3 nights · honeymoon · crib needed · 14:00 · Arrivals

Message

BSarah Mitchell

Casa Bella · Booking.com · 5 nights · requested Early check-in · 15:00 · Arrivals

Offer

David Park

Ocean View — Room 1 · Airbnb · 4 nights · 11:00 · Departures

Open

Emma ChenGuest score51

Villa Serena · Airbnb · 3 nights · pet on stay · 16:00 · Arrivals

Review draft

BRobert Tanaka

Casa Bella — Room 1 · Booking.com · 6 nights · 10:00 · Departures

Open
  • crib needed
  • requested Early check-in

Where you are

You run a handful of listings well enough that they stay busy, which is exactly why the admin has stopped fitting into the edges of the day. There is no one to delegate to and not enough chaos to justify hiring. That gap is the whole problem.

Your morning

6:15am

Checking whether the cleaner confirmed yesterday's turnover.

7:40am

Working out who arrives today, across two channels.

9:05am

Finding out from the guest that the aircon failed.

All day

Answering the same three questions in two different inboxes.

What changes

The checking stops

The brief arrives at 6am having already looked. You read instead of assembling.

Your cleaner gets the plan

Jobs arrive on WhatsApp. Nobody learns a new app, including you.

Replies wait for you

Drafted in your voice from the booking, sent only when you approve.

Compare us to a person, not to software

At six properties, the alternative is a part-time coordinator who works one time zone and takes leave.

An ops coordinator

$250 – $400

/ mo

Santara

$174

/ mo · 6

Coordinator cost reflects typical operations staff in Bali and central Vietnam, August 2026. Santara figure is the current plan at this property count.

First 25 accounts · 17 remaining

Founding operators keep every one of these. Permanently.

  • $299 onboarding fee waived, in full
  • First 3 months free, then your plan rate
  • Price locked for 24 months — you keep founding pricing as list prices rise
  • Free white-glove migration from spreadsheets, WhatsApp groups or most platforms
  • Direct line to the founders and first access to everything we ship
  • No annual contract, no lock-in. Leave whenever you like and take your data with you.
Claim a Founding Place

We’re taking 25. We’d rather have 25 operators we can obsess over than 250 we can’t.

FAQ

Common questions

I only have three listings. Is this overkill?

No. The plan starts at three doors, and the morning problem does not scale with size — it starts the moment there is more than one calendar.

Do I need to migrate off my current tools?

Only if you want to. We connect to Airbnb and Booking.com directly, and founding operators get free white-glove migration from spreadsheets or WhatsApp groups.

What do I actually have to do each morning?

Read one screen and approve what needs approving.

Is there a contract?

No annual contract and no lock-in. Leave any month and take your data with you.

Get your next morning back.

Founding operator programme — 25 places. $299 onboarding waived, 3 months free, price locked for 24 months.

Airbnb Management Software — Santara