Santara

How it works

Three steps, and none of them are yours.

Santara is AI operations management software for short-term rental properties. Every arrival, departure, clean and problem across your portfolio, surfaced before anyone asks. 0% commission on bookings. Always.

  1. 1

    We move you across

    Free white-glove migration from spreadsheets, WhatsApp groups and most platforms — we’ll confirm yours on the call. We set up your properties, staff and workflows for you. You don’t do the data entry.

  2. 2

    We connect your channels

    Airbnb and Booking.com sync live — calendars, rates, availability. We don’t replace your channel manager and we never will.

  3. 3

    Your mornings start arriving

    Brief at 6am, jobs dispatched to your team, tickets chased and closed. You approve guest replies until you trust it, then you don’t.

The Morning Brief

One screen. Sent before you’re awake.

At 6am, Santara has already checked every channel, every calendar and every open job across your portfolio. It knows who’s arriving, which villa still needs a clean, where tonight’s gap night is costing you money, and what broke yesterday that nobody closed out. You open one screen and you’re done. No dashboard to go hunting through. No fourteen tabs. No “let me check and get back to you.”

Santara Daily Brief

3 arrivals, 3 departures, 3 turnovers, 4 needs-attention items, 3 upsell opportunities.

April 11, 2026 · Demo workspace · 6 listings · ICT

3 arrivals3 departures3 turnovers

Revenue today

$125

$500 mtd +25%

Occupancy

50% 3/6

75% mtd −25%

Average nightly rate

$125

$100 mtd +25%

AI Insights

8

Tight same-day turnover

TurnoverCritical

BMaria Lopez checks out and Emma Chen arrives with a 4-hour cleaning window. Cleaner still needs confirmation. · Ocean View Residences - Room 1

Ana Pratama

Assign

Guest message needs attention - Emma ChenGuest score51

Emma asked about pet instructions before arrival. Send the pet guidance and house-rule reminder. · Guest

Message

Arrival prep

Prep

Sarah MitchellGuest score62 arrives at 3:00 PM and requested crib setup. · Villa Serena

Rudi Santoso

Assign

Aircon service overdue

MaintenanceHigh

Reported two stays ago and still open. Book the service before the next long stay begins. · Casa Bella - Room 2

Rudi Santoso

Open

Highest-value checkout: Olivia BennettGuest score88

3 nights at The Loft ($630). Request a review once the clean is confirmed.

Message

Continuity guest: BJames KowalskiGuest score94

5 nights at Casa Bella; keep arrival prep and first-touch messaging tight.

Message

Guest message signal

Emma ChenGuest score51 at Ocean View: pet instructions and arrival timing need a clear reply. · Guest

Message

Load balancing: heavier tomorrow

Stage linens and amenities tonight so the morning queue starts clean.

Pricing insights2 gaps · estimated risk $1,210

2

Villa Serena

Apr 12-14 · 2 nights · Price lever: apply a short-window offer

$860

The Loft

Apr 15-16 · 1 night · Price lever: review pricing

$350

3 more · $840

Upsell Opportunities+$310 available

3

BMaria LopezGuest score74 · Villa Serena - Suggested

No same-day arrival behind this checkout.

+$42

Send offer

Sarah MitchellGuest score62 · Villa Serena - Suggested

Unit is empty this morning.

+$38

Send offer

Robert TanakaGuest score90 · Casa Bella - Suggested

Long-stay guest with cleaning add-on fit.

+$25

Send offer

Cleaning

3

Ocean View Residences · Cleaner: Ana Pratama

Share
Unit11 Sat12 Sun13 Mon
Room 1
out/in
stay
stay
Room 2
out
check-in
Room 3
stay
stay
stay

Tidy clean: Room 3

Ocean View Residences - Room 1At risk11:00 AM to 3:00 PMMaria LopezEmma ChenNote: Cleaner still needs confirmation.

Villa Serena · Cleaner: Rudi Santoso

Share
Unit11 Sat12 Sun13 Mon
Villa Serena
check-in
stay
stay
Villa SerenaPrep11:00 AM to 1:00 PMAlready cleanedSarah MitchellNote: Crib setup required.

Tomorrow, Apr 12 · 4 arrivals · 2 departures · 4 turnoversTomorrow is heavier than today; stage linens and amenities tonight.

Open Daily Brief

Sent by Santara · 7:00 AM ICT · Demo workspace

Sample dataInvented guests and figures, in the real product's layout. Guest score rates how much attention a stay needs, 0–100, from message history, special requests and how close check-in is.

What’s included

The Morning Brief, and everything around it.

The Morning Brief

One proactive daily view of the whole portfolio, before anyone asks.

WhatsApp staff dispatch

Jobs pushed to cleaners, drivers and maintenance in the app they already use.

Maintenance tickets

Raised, assigned, chased and closed, with photo evidence and full history per property.

AI guest messaging, with your approval

Drafted in your voice across every channel. Nothing sends until you say so.

Channel sync

Airbnb and Booking.com live. Calendars, rates and availability kept in sync.

Owner-ready reporting

Statements your villa owners can actually read. White-label on Portfolio and above.

Dynamic pricing: we integrate with PriceLabs rather than charging you for a weaker tool of our own, and we pass through our partner rate at cost. Prefer not to use it? Seasonal and day-of-week rate plans are built in at no extra charge.

First 25 accounts · 17 remaining

Founding operators keep every one of these. Permanently.

  • $299 onboarding fee waived, in full
  • First 3 months free, then your plan rate
  • Price locked for 24 months — you keep founding pricing as list prices rise
  • Free white-glove migration from spreadsheets, WhatsApp groups or most platforms
  • Direct line to the founders and first access to everything we ship
  • No annual contract, no lock-in. Leave whenever you like and take your data with you.
Claim a Founding Place

We’re taking 25. We’d rather have 25 operators we can obsess over than 250 we can’t.

FAQ

Getting started

Do I have to do the migration myself?

No. White-glove migration is free: we take your spreadsheets, WhatsApp groups or current platform and set up your properties, staff and workflows for you.

Do you replace my channel manager?

No. Airbnb and Booking.com sync live — calendars, rates and availability — and we run operations on top of what you already have.

Will Santara message guests without me?

Not until you decide it should. Replies are drafted in your voice and nothing sends until you approve it. Once you trust it, you can let it run.

How long before the first brief arrives?

Once your properties and channels are connected, the brief lands at 6am the following morning and every morning after that.

Get your next morning back.

Founding operator programme — 25 places. $299 onboarding waived, 3 months free, price locked for 24 months.

How Santara works — Santara